Frequently asked questions about the herbal share program
The goal of the herbal share program is for you to have the herbs you need on hand when you need them. We understand that everyone and every situation is unique. Communication is the key success. If you have a question or a specific need, please ask and we’ll see what we can do. Following are a few questions that have come up so far.
How do the substitutions work?
First, go over the list of what is included in your share box. If you’d like something else just send me an e-mail with a list of what you’d like instead in the share box. If you have questions about what you want or what may be best for you in a given situation, please ask. Don’t hesitate to e-mail, or you can call if you’d like. We’ll talk about your needs and preferences so you can make the best choice possible for you and your family.
When making substitutions we will be looking at the retail value of products involved. You may substitute products of equal or lesser value to what is listed in the share box.
All substitutions need to be made 2 weeks prior to the boxes mailing date (I’ll send you a reminder).
Can I get different sizes than what is listed?
Yes, we’ll look at the retail price and the size listed. As a rule of the thumb about 2 of the smaller size for every large listed in the box. As long as the retail price stays about the same, we’ll try to be flexible. Again it will come down to communication.
Does the share box always need to be shipped to the same address every time?
No. We will always verify the shipping address with each share box. You may have it shipped wherever you like.
You may even split the box to multiple addresses (with additional postage)
How do I know what products are available?
You can find all of our products listed online at wondermentgardens.com . A good way to find what you’re looking for is to type a key word in the search bar at the top of the page. If you still can’t find it, please ask. I’ll always make time to talk to you.
How do I know how to use each product?
Included in each share will be detailed information and instructions on how and when to use each of the products in your share.
What are the ingredients for the products listed in the box?
All of the products and what is in them is listed online under the product description. A quick way to find it is to type the product name in the search bar at the top of the web page. Ingredients will also be listed on the product information and instructions included with each share box.
Is there a deadline to purchase an Herbal Share?
No. You can buy into the herbal share program any time during the year. We’ll keep track of your sign up date and send you a reminder when it’s time to renew.
Thank You for your Support & Business.